Hopefully you already know to ignore pop-up messages on your computer. But do you know what to do when they show up on your phone?
My advice is to always ignore them.
But some iPhone users say there is one in particular that just won't go away.
The exact words are: "Passcode requirement: You must change your iPhone unlock passcode at this time."
The message pops up when you turn your phone on. Users say you can't do anything with your phone until the passcode is changed, and it looks a lot like a malware scam.
Pop-ups are one of the quickest way to allow malware on to your computer, tablet or smart phone.
Malware opens your device to hackers, exposing passwords and other information of accounts that you use.
It turns out this specific pop-up is likely harmless, but can reappear a few days later.
So what gives?
Apple won't comment. But Business Insider and other tech sites claim it part of apple's newest operating system.
You could be asked to change your passcode:
If it is too simple, too common, or you use third party apps like Facebook or Outlook which have longer passwords.
The good news? Deleting your Internet browsing history and resetting Safari seems to be the fix.
But random pop-ups are too dangerous to trust. So I still say close them until you confirm they are not harmful.
Need my help?
Call volunteers with the Assistance League of Phoenix at (855) 323-1515 or find me on Facebookor Twitter.
