Having trouble making a call? Some Verizon customers are once again experiencing service-related problems just a week after another major incident.
Around 5 a.m. Monday, some ABC15 staff members heard automated "call cannot be completed" or similar error messages while attempting to make calls.
According to DownDetector, which tracks reports of service issues, a spike in reports started just before 5 a.m., with over 6,000 reports coming in by 6 a.m.
Verizon sent ABC15 the following statement after 6 a.m.: "Some Verizon Wireless customers experienced a short service disruption when calling landlines this morning. The outage lasted for a few minutes and is now resolved."
The extent of the outage or cause is not yet known.
About a week ago, Verizon customers across the country reported issues that left them without the ability to send calls or messages. DownDetector said on social media that "millions" were impacted by that outage.
